Everything you need to know about our products, shipping, and support.
Orders are processed and shipped within 3–5 business days. Once your order is on its way, you'll receive a confirmation email with the details.
Yes, tracking details are provided via email once your order has shipped. If you haven't received tracking information, check your spam folder or reach out to our support team.
Each product includes care guidance. Most items — like the mixing bowls, spatulas, and food processor bowl — are dishwasher safe, while ceramic knives are best hand washed and dried immediately. Check the product page for specifics on each tool.
Many are. The stainless steel mixing bowls, silicone spatulas, and the food processor's work bowl and lid are all dishwasher safe. For the food processor, wipe the motor base with a damp cloth rather than immersing it, and hand wash ceramic knives to keep them sharp.
We stand behind our products with a money-back guarantee. If an item arrives defective or damaged, contact us within 10 days of delivery with your order details and we'll make it right.
You can reach us at contact@peakcooktools.com or call +1 (504) 457-9431. We're available Monday to Saturday, 9am to 6pm (ET).
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
Every order ships tracked and arrives within 3–5 business days.
Not satisfied? Return any product within 30 days for a full refund.